Sales are the main way money comes into your business. But they're not the only way. A refund from a supplier. A grant. A transfer from a partner. Interest earned. Money that comes in outside of a customer transaction is other income — and it deserves to be tracked just as carefully.
What Other Income Covers
Other income is any money that enters your business that isn't tied to a customer sale. Examples include:
Grants or government support
Partner or investor transfers
Refunds from suppliers
Commission or referral income
Interest received
Reimbursements
If you don't record these, your total income picture is incomplete. Your analytics will undercount what came in, and your financial overview won't reflect reality.
Recording Other Income
To log an entry, you provide:
The amount and currency
The date it was received
A category (to track what kind of income it is)
Optionally, the customer or source it came from
That's it. It's lightweight by design — other income doesn't need the complexity of a full sale or expense record.
How It Feeds Into Your Finances
Other income is included in your overall money in totals and contributes to your cash flow figures. In your analytics, you can see:
Your total other income over any time period
A breakdown by category
Your top sources of non-sale income
How other income trends over time
This lets you understand how much of your revenue is coming from sales versus other sources — a useful distinction when you're thinking about the health and sustainability of your business.
💡 If you receive a large payment that isn't a customer sale and don't record it, your financial overview will look worse than it is. Other income keeps the picture accurate.