Catlog

Frequently Asked Questions

Can I use Catlog for free?

How much does Catlog cost?

Does Catlog have a mobile app

How do I update my account password?

I'm not in Nigeria, Can I sign up?

How do I join Catlog's Community?

Can I add my social handles to my Catlog Store?

How do I change my store subscription plan?

Answers to general questions about Catlog

General

How do I get my store link?

How do I receive orders from my store

What do I do if my store link stops working?

Does Catlog help me get customers?

Why are the products on my store not loading?

How can my customers place orders from my Catlog store link?

Answers to questions about your storefront

Your Storefront

What is Direct Checkout?

How do I collect payments on Catlog?

Does Catlog collect fees when I get paid?

What are markup prices?

Can I collect payments in USD on my store?

Can I withdraw from my USD wallet to a dollar account?

How long does it take for my international payment request to be approved?

Can customers send money to my Catlog account number without buying from my store on Catlog?

Can the default currency on my store be USD?

Payments

Find answers and get help from Intercom Support and Community Experts

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